- Hardware Inventory
- Software Inventory
- 24hr Response Time
- Virus Scan and Removal
- Data Backup
- Network Administration
- Disaster Recovery Plan
- Email Support
- Tickets
- Home Visits
- Remote Support
- Software & App Optimization
- Windows & Mac
- Consulting
- Installation Support
Determine hardware physically installed on your computer
Determine all programs installed and running
Each ticket will be answered within 24 hours of submission. Most cases an agent will be available to meet you that same day as well.
Scan your computer for potential viruses, malware, and adware. Quarantine and remove any found and setup a schedule to have scans setup on a regular basis
Make a backup of all personal data. Data is stored either on your computer or external drive. Different backup options are available, from standard data backup, transfer, and cloning
Configure and maintain your home network. Get all your devices connected to wifi. Share your files and printers across all your devices. We help configure your network to make it easier to use, understand and more secure
Depending on Backup plan chosen, we help come up with a plan of action in case of computer failure. We cannot prevent disasters, but we can minimize their impacts with proper planning and execution
Configure your email to your computer, multiple email accounts, no problem. We help manage all your accounts and show you how to use
Membership includes 5 helpdesk tickets per month, 1 issue per ticket, and each additional ticket is $2. Non members are able to request a free quote
Many issues require a personal touch and a tech to come to you. Members receive discounts on the hourly rates
Members have access to a remote desktop app which allows our helpdesk team to remotely monitor and support your computers. Members will be able to access their computer from their phones or any device connected to the internet
With the software inventory list we can help determine which programs are needed and which are not and remove the “extra” to help free up valuable system resources
We provide support for both Windows and Mac devices
Need help upgrading? We can help, computers, internet, security
We offer support for installing software, printers, routers, and many others